Perbandingan Implementasi Sistem Pengaduan Digital dalam Layanan Publik di Indonesia dan Singapura. Jurnal Penelitian Ilmiah Multidisipliner , [S. l.], v. 1, n. 03, p. 417–425, 2025. Disponível em: https://ojs.ruangpublikasi.com/index.php/jpim/article/view/621.. Acesso em: 21 jul. 2025.