Analysis of Employee Job Satisfaction at Bank Majalengka

Abstrak

This study aims to analyze employee job satisfaction at Bank Majalengka. The background of this research is the indication of employee dissatisfaction related to high work pressure, suboptimal supervision, and low team solidarity. The main objective of this study is to identify the nature of employee job satisfaction at Bank Majalengka and the factors that influence it. This research uses a descriptive qualitative method with data collection techniques including direct observation, in-depth interviews, and documentation. Data analysis was carried out through the stages of data collection, data reduction (open coding), data display (axial coding), and conclusion drawing/verification (selective coding).The results of the study show that employee job satisfaction at Bank Majalengka is influenced by challenging workloads that remain within employees’ capabilities, harmonious work relationships, and relatively good team communication and collaboration. However, there are issues concerning perceptions of the compensation system and the uneven distribution of workloads.To improv job satisfaction, it is recommended that management be more open to employee aspirations, enhance supervisory support, and create a fairer and more supportive work environment, including training and team-building activities to strengthen relationships among employees.