Transformasi Pengambilan Keputusan Operasional di Era Artificial Intelligence: Perspektif Riset Operasi
DOI:
https://doi.org/10.70294/7x2s0e96Keywords:
Artificial Intelligence; Riset Operasi; Pengambilan Keputusan; Keputusan OperasionalAbstract
Perkembangan Artificial Intelligence (AI) telah membawa perubahan signifikan terhadap cara organisasi mengambil keputusan operasional, mulai dari perencanaan, alokasi sumber daya, pengendalian persediaan, hingga penjadwalan aktivitas kerja. Penelitian ini bertujuan untuk mendeskripsikan transformasi proses pengambilan keputusan operasional di era AI, menganalisis bentuk pemanfaatan AI dalam berbagai jenis keputusan operasional, mengidentifikasi pergeseran peran manusia dalam proses tersebut, serta mengkaji manfaat dan tantangan yang dihadapi organisasi, ditinjau dari perspektif keilmuan Riset Operasi. Penelitian ini menggunakan pendekatan kualitatif deskriptif, dengan informan yang terdiri atas pemilik usaha, manajer operasional, staf operasional, dan pengguna AI. Data dikumpulkan melalui observasi, dan studi akademis, kemudian dianalisis menggunakan model reduksi data, penyajian data, serta penarikan kesimpulan dan verifikasi, dengan keabsahan data dijaga melalui triangulasi sumber dan teknik.
Unduhan
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